Men's Gradient Lion Reggae Art Linen Blend Shirt

Notes

Due to the raging new coronavirus epidemic,in order to epidemic,in order to ensure that you will not be at risk of contracting the virus due to receiving packages,all our packages and warehouses are strictly disinfected in accordance with hospital standards multiple times every day.

Due to the global impact of COVID-19, online delivery express services in some countries and regions have experienced delays in timeliness. The time for the order to be delivered to you will be different from the estimated time by 8-20 days.

If you have any questions about any orders in transit, please feel free to contact us. We care about you so much and we're doing our best to catch up!

Shipping Rates

Charmfay offers a Standard Shipping method.

FREE STANDARD SHIPPING on orders over US$79+

(Except for India, Brazil, Dominica, French Polynesia, French Guiana, Maldives, Panama, Ecuador, Guadeloupe, Martinique, Reunion, Iraq, Palau, Turks and Caicos Islands, Seychelles , Mozambique, Mauritius, Trinidad and Tobago, Zambia, Côte d'Ivoire, they are not in the scope of delivery)

Delivery

Most orders will be shipped within 3 business days of being placed. The total processing time may be affected by the stock status of individual items, national holidays, etc.

*Please note that we only process orders on business days (Monday-Friday).

*Total Delivery Time=Processing Time+ Shipping Time

Shipping times by some country and region are listed below.We will try to further improve the delivery times for all countries.

Import Taxes and Duties:

Some countries/regions outside the United States have already charged a 10% tax at the time of checkout,and the courier company will no longer charge from customers.(such as UK and EU 27 countries:Austria,Belgium,Bulgaria,Hungary,Germany,Greece,Denmark,Ireland,Spain,Italy,Cyprus,Latvia,Lithuania,Luxembourg,Malta,Netherlands,Poland,Portugal,Romania,Slovakia,Slovenia,Finland,France,Croatia,Czech Republic,Sweden and Estonia)Exept mentioned above countries,if others need to pay import taxes,customs duties and related customs fees for imports.These fees (if applicable)are determined and collected by the customs of the destination country.For more detailed information on charges,please contact your local customs directly.

HOW CAN I GET MY TRACK&TRACE CODE?

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page to check order status. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Order Address Error

Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

WILL MY PACKAGE BE DELIVERED TO MY HOUSE OR TO THE POST OFFICE FOR ME TO PICK IT UP?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.

HOW DO I TRACK MY ORDER?

For worldwide common tracking tool: www.17track.net

WHY DO I HAVE TO PAY THE STANDARD SHIPPING COST FOR MY ORDER?

In general, the free standard shipping fee is only applicable to orders with a total value (after discount) over US$79. Otherwise, the corresponding shipping fee will need to be paid according to the order.

Any Query, Pls contact via E-mail: support@Charmfay.com, our customer service team will response ASAP.

RETURN & EXCHANGE

RETURNING & REPLACEMENT & REFUND

• At charmfay, customer satisfaction is always our top priority.

• Our dedicated QC and QA teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly reference the size chart(s) on the product page.

• At charmfay, returning is as easy as 1-2-3! You have nothing to lose! We will refund you if you are not 100% satisfied. So, we've got you covered! Please Contact US within 14 days upon receiving the items to initiate the return process.

RETURN PROCESS

• 1. EMAIL US

  - Contact Us(Email: support@charmfay.com) and describe which item(s) you like to return and the reason for your return. Attach Photograph(s) for quality problems.

• 2. TAKE SUGGESTIONS

  - Professional suggestions will be offered. And our service team will provide you with detailed instructions.

• 3. RETURNS THE GOODS

  - Put the item(s) in the original packaging and send it through the local post office.

• 4. REFUND OR EXCHANGED

  - Once we receive your package, we will immediately process the refund or exchange based on our return conditions.

PLS PAY ATTENTION:

• 1. We do not accept returned items that were sent back directly without notifying us first via email (support@charmfay.com).

• 2. Any addresses on the parcel are not the return address, pls must contact the customer service team to provide you the correct return address.

• 3. Order Returned without an authorized return address from customer service staff will not be refunded.

• 4. Clearance products do not support return and exchange. (For example, a page or collection named with "Clearance" or a product with "Clearance" in the title)

ITEMS THAT CAN BE RETURNED/REFUNDED OR EXCHANGED WITHIN 14 DAYS OF RECEIVING MUST FOLLOW THE CRITERIA AS BELOW:

• (1). Faulty items damaged/broken, or soiled upon arrival.

• (2). Items received in the incorrect size/color.

• (3). Unwashed, unworn, and unused item(s) that have not met your expectation within 14 days of receiving.

• Contact our Support Center(Email: support@charmfay.com) as soon as possible if you come across any of the above situations. If for any reason you decide you no longer want the item. You can report it to us within 14 days of receiving it for a partial refund of the item cost.

NON-RETURNABLE ITEMS

• We will not accept returns in the following conditions:

• 1. Items outside the 14 days warranty time-frame.

• 2. Washed, worn, used, or misused items.

• 3. Items under the following categories: Sale, Swimwear, Lingerie are not covered by the warranty.

RETURNS

• 1. Please Contact Us within 14 days starting from the day you have received your order.

• 2. The following items cannot be returned or exchanged: underwear, pajamas, swimwear and accessories.

• 3. Returned items must be in unused condition with the original packaging. We do not accept returned items that's worn, damaged, washed or altered in any way.

• 4. We do not accept returned items sent back directly without our Return Staff assessment or go signal. Make sure to check returns with our staff first.

REFUNDS

• 1.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount in 7-15 days.

• 2.If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

• 3. We do not offer Freight To Collect (FTC) service for the packages returned to us. Shipping costs for the returned packages are non-refundable. charmfay cannot refund, reimburse, cover, or otherwise be responsible for any cost not paid to charmfay. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process.

• 4. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of products.

RETURN SHIPPING COSTS & ADDRESS

• 1. Please be sure to contact our after-sales customer service to get the specific address of the return!

• 2. All shipping cost are at the customer's expense. This includes shipping costs for a return or exchange. Shipping costs are non-refundable. We kindly recommend you carefully check the size information and confirm all your order details before placing the order from the courier.

• 3. Please contact your local post office to confirm the actual return shipping cost. We recommend you use the cheapest registered airmail method that is available.

ORDER CANCELLATION

We offer a full refund if the order is canceled within 24 hours of your purchase. You should submit a help ticket from Contact Us once you decide to cancel the order. For orders canceled after 24 hours of purchase but have not been shipped, we will offer a partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation requests if the orders have been shipped.

E-mail: support@charmfay.com